How It Works

How It Works: Bed Palace Kenya

Welcome to Bed Palace Kenya! We're dedicated to providing a seamless and enjoyable furniture shopping experience. Here’s a step-by-step guide to how our process works:

1. Browse Our Collection

Explore our wide range of luxury home and office furniture directly on our website. Whether you’re looking for mattresses, sofas, tables, or decor items, you’ll find everything you need to create the perfect living or working space.

2. Select Your Products

Once you’ve found the items you love, click on them for detailed descriptions, dimensions, and pricing. You can also choose available options such as color or size before adding the product to your cart.

3. Review Your Cart

When you're ready to review your selections, go to your cart. Here, you can adjust quantities, remove items, or double-check that everything is just right before proceeding to checkout.

4. Checkout Process

Once you’re happy with your cart, click the Checkout button. You’ll be prompted to enter your shipping details, select a payment method, and review your order for accuracy.

5. Payment

We offer a variety of secure payment methods for your convenience. After completing your payment, you’ll receive an order confirmation email with your purchase details.

6. Delivery

Once your order is confirmed, we’ll prepare your items for delivery. You will receive an estimated delivery date, and our team will contact you to schedule a time that works best for you.

7. Enjoy Your Purchase

When your furniture arrives, unpack and set it up in your space. We hope you love your new pieces and they help transform your home or office!

8. Returns and Exchanges

If you’re not completely satisfied with your purchase, refer to our Refund and Returns Policy. We offer a 2-day refund or exchange option, giving you peace of mind if your purchase doesn’t meet expectations.

9. Customer Support

Our customer support team is always here to assist you. If you have any questions or need help, don’t hesitate to contact us at sales@bedpalaceke.com or reach out via our contact numbers.

Thank you for choosing Bed Palace Kenya! We’re excited to help you furnish your home or office with style and comfort.